Refund Policy

NF Nexa Tech provides custom software development services. Because each project is unique and involves significant time and resources from the start, our refund policy is structured around project milestones rather than a flat refund window.

This policy applies to all payments made for services by NF Nexa Tech. Specific refund terms may also be stated in your individual project agreement — where they conflict, the project agreement takes precedence.

If you have made a payment and wish to cancel before any development work has begun (typically within 48 hours of the initial payment), you are entitled to a full refund.

Please notify us immediately at nfnexatech@gmail.com so we can stop work and process your refund.

Once development work has commenced, payments reflect the work completed up to the point of cancellation. The following applies:

• Partial refund — If you cancel mid-project, you may be eligible for a partial refund proportional to the work remaining, less any costs already incurred (design, development hours, third-party subscriptions, etc.).
• Milestone-based projects — Payments made for a completed milestone are non-refundable. Payments made for upcoming milestones that have not yet started may be refunded.
• Work delivered and approved — Completed and client-approved deliverables are non-refundable.

Refunds will not be issued in the following situations:

• Change of mind after significant development work has been completed
• Delays caused by the client (late feedback, content, approvals)
• Work delivered as per the agreed scope and approved by the client
• Dissatisfaction due to changes in client requirements after development has begun
• Domain, hosting, or third-party service fees paid on the client's behalf

To request a refund, contact us at:

• Email: nfnexatech@gmail.com
• Phone / WhatsApp: +91 8109347584

Please include your project name, payment reference, and the reason for the refund request. We will review your request and respond within 3–5 business days.

Approved refunds will be processed within 7–10 business days to the original payment method. Processing time may vary depending on your bank or payment provider.

We may update this Refund Policy from time to time. Changes will be posted on this page. For active projects, the refund policy in effect at the time of your payment applies.