1. Who We Are
NF Nexa Tech is a software development company based in Mahipalpur, New Delhi, India. Our website is https://nfnexatech.in.
We build websites, web applications, mobile apps, and SaaS products for businesses. If you have any questions about this policy, contact us at nfnexatech@gmail.com.
2. Information We Collect
We collect information only when you actively provide it to us. The primary ways this happens are:
- Contact form — when you submit our contact or start-project form, we receive your name, email address, phone number (if provided), and the message you write. This information is sent to us via email and is used solely to respond to your enquiry.
- Email and WhatsApp — if you contact us directly by email or WhatsApp, we receive whatever information you share in that communication.
- Analytics data — our analytics tools collect aggregated, anonymised information about how visitors use the website. This may include pages visited, time on site, device type, and approximate location (country/city). This data does not identify you personally. See Section 4 for details.
We do not collect payment information directly — any payments are handled by third-party payment processors.
3. How We Use Information
Information you provide through the contact form or direct communication is used to:
- Respond to your project enquiry or question
- Prepare and send a project proposal or quote
- Communicate with you about an ongoing project
We do not sell, rent, or share your personal contact information with third parties for marketing purposes.
4. Analytics and Cookies
Our website uses the following analytics and tracking services to understand site performance and user behaviour. These services may set cookies or collect data about your browser and visit:
- Google Analytics 4 (GA4) — collects anonymised data about pages visited, session duration, and traffic sources. Governed by Google's Privacy Policy: policies.google.com/privacy.
- Google Ads — used for conversion tracking if you arrive via an advertisement and then contact us.
- Microsoft Clarity — records anonymised session heatmaps and user interaction patterns to help us improve the website. Governed by Microsoft's Privacy Statement: privacy.microsoft.com.
- Vercel Analytics — aggregated, privacy-first analytics provided by our hosting platform (Vercel). No personal data is stored.
These services may use cookies. You can control cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to use this website.
5. Third-Party Services
Our website contains links to WhatsApp (for direct messaging), Google Maps (for our office location), and social media platforms (LinkedIn, Instagram, Facebook). These services are governed by their own privacy policies. We are not responsible for the practices of external websites.
6. Data Retention
Enquiries and project communications are retained for a reasonable period to allow us to respond to your requests and manage any ongoing projects. We do not retain personal data beyond what is necessary for the purpose it was collected.
7. Data Security
We take reasonable measures to protect information you share with us. Our website is served over HTTPS. Contact form data is transmitted by email and is not stored in a publicly accessible database.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
8. Your Rights
If you have shared information with us (for example, via a contact form or email) and wish to:
- Ask what information we hold about you
- Request that we delete your information
- Correct any inaccurate information
Please contact us at nfnexatech@gmail.com. We will respond within a reasonable time.
9. Children's Privacy
This website is not directed at children under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page. We encourage you to review this page periodically.
11. Contact
For questions about this Privacy Policy, contact us:
- Email: nfnexatech@gmail.com
- Address: Mahipalpur Village, Mahipalpur, New Delhi, Delhi 110037